How do banks keep pace with rising customer expectations without compromising security and compliance?
As digital channels become the primary point of interaction with customers, banks are under growing pressure to deliver faster, simpler and more seamless experiences while meeting increasingly complex regulatory requirements.
Joining the discussion at SEEFI 2026 is Danijela Vuksanović, Member of the Management Board and CMO of Addiko Bank Montenegro, and Member of the Supervisory Board of Addiko Bank Sarajevo.
Drawing on extensive leadership experience in banking, digital transformation and business model innovation, Danijela has led initiatives ranging from end-to-end digital sales processes and customer lifecycle management to the implementation of modern banking platforms and sales infrastructures. Her perspective is shaped by a deep understanding of both customer expectations and the regulatory frameworks that underpin a secure and sustainable banking sector.
Mona Plaza Hotel, Belgrade
27 November 2026
Spotlight Session hosted by Blinking
BANKING – REGULATION, INNOVATION AND CUSTOMER EXPECTATIONS: HOW TO FIND THE RIGHT BALANCE?
